Comprehensive CRM and FAQ software suite with Generative AI for contact centers
FastSeries is a comprehensive CRM and FAQ software suite designed for contact centers. Developed by TechMatrix — easy to use, feature-rich, enhancing service quality and customer loyalty.
CRM system designed for contact centers. Manage customer data and interaction history from all channels in one unified system with an intuitive UI.
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FAQ knowledge base and Knowledge Management system. Improve search efficiency and enable customers to resolve issues on their own.
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Generative AI functions for contact centers. Real-time conversation summary, AI Chatbot, and automatic FAQ generation.
Learn More →Enhanced solutions to boost contact center efficiency and expand omnichannel customer experience capabilities.
Solution connecting CRM with CDP for comprehensive customer data collection and analysis from every angle.
Learn More →CTI integration with leading global telephony systems. Supports Inbound, Outbound, and dynamic voice recording through FastHelp.
Learn More →Support LINE, Facebook Messenger, Email, Web Chat (FastChat) and Social Monitoring to collect Voice of Customer from all channels.
Learn More →Interested in seeing FastSeries in action? Fill in the form and our team will contact you to schedule a convenient time for both parties.
TechMatrix Asia Co., Ltd. is a subsidiary of TechMatrix Corporation, Japan. We develop and distribute FastSeries — a CRM and FAQ software suite for contact centers, trusted across Japan and the ASEAN region.
With over 30 years of contact center system development experience, FastSeries is designed for ease of use with practical features, available in both On-Premises and Cloud deployments.
Collaborating with leading partners to deliver integrated CRM solutions
Ready to consult and present the right solution for your business.
TechMatrix Asia Co., Ltd.
