Press Release: Contact Center CRM Solutions FastHelp and FastAnswer New Versions Launched, Dramatically Improving Customer and Employee Experience
February 4th, 2025 Techmatrix Corporation (Tokyo Stock Exchange Prime / Securities Code: 3762) Contact Center CRM Solutions FastHelp and FastAnswer New Versions Launched, Dramatically Improving Customer and Employee Experience Techmatrix Corporation (Headquarters: Minato-ku, Tokyo; President: Takaharu Yai) today announced the launch of new versions of its contact center CRM system “FastHelp” and FAQ knowledge system…
Press Release: FastSeries Unveils “FastGenie” Generative AI Features Boosting Contact Center Efficiency with Response Support and Conversation Summarization
January 21, 2025 Techmatrix Corporation (Tokyo Stock Exchange Prime / Securities Code: 3762) Techmatrix Corporation (Headquarters: Minato-ku, Tokyo; President: Takaharu Yai) has announced the release of a suite of generative AI features called “FastGenie” available for their contact center solution, FastSeries. FastGenie leverages advanced generative AI technologies, such as Amazon Web Services (AWS)’s Amazon Bedrock…