FastAnswer2
FAQ and knowledge Management
FastAnswer2 is an FAQ and knowledge Management system which can be used by all industry types and categories of business, regardless of size.
This optimizes responses to “Frequently Asked Questions,” simplifying the process of preparing, searching and managing large volumes of FAQs and knowledge items. This improves contact center productivity and the ability for customers to resolve issues on their own, streamlining customer service operations.
Why Customer Loves FastAnswer2
Do you want to reduce the inquiry call? Is your FAQ page is not user friendly? Let FastAnswer2 help you improve the contact center productivity. It is very easy to use and easy to create the knowledge database.
What are features available in FastAnswer2?
- Easy to create, Easy to find, Easy to Nurture
- Knowledge Management system for both internal use and FAQ page for clients
- Simple knowledge creation without HTML knowledge
- One single-screen document management/ FAQ management
- Be able to link with the CRM system
- Manage multi-site in a single system
- Come up with an analysis function and report for continuous knowledge updates and improvement
- The display is optimized for PCs, smartphones, and other devices (increased responsiveness)
- Web API function
- Web inquiry form management
| Current Problems | Our Solutions |
|---|---|
| Curabitur a egestas nibh. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. | Phasellus eget lorem vehicula. Vestibulum elit vel, interdum lectus. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. |
| Phasellus eget lorem vehicula, vestibulum elit vel, interdum lectus. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. | Phasellus eget lorem vehicula, vestibulum elit vel, interdum lectus. |
| Phasellus eget lorem vehicula. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. | Phasellus eget lorem vehicula, vestibulum elit vel, interdum lectus. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. |
| Nulla pretium diam sed. Phasellus eget lorem vehicula. | Phasellus eget lorem vehicula, vestibulum elit vel, interdum lectus. |
| Curabitur a egestas nibh. In et elementum elit | Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. |
| Phasellus eget lorem vehicula. Curabitur a egestas nibh. In et elementum elit. Phasellus eget lorem vehicula | Phasellus eget lorem vehicula |
| Quis venenatis diam porttitor. Curabitur a egestas nibh. In et elementum elit | Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. |
| Phasellus eget lorem vehicula | Phasellus eget lorem vehicula, vestibulum elit vel, interdum lectus. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. |
| Phasellus eget lorem vehicula, vestibulum elit vel, interdum lectus. Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. | Phasellus eget lorem vehicula |
| Phasellus eget lorem vehicula | Nulla pretium diam sed sem aliquam, quis venenatis diam porttitor. |
FAQ
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