CRM to CDP

The integration and collaboration between CRM and CDP can lead to more effective customer engagement and targeted marketing efforts. The synchronized data between CRM and CDP enables organizations to leverage the strengths of both systems.

CRM systems provide real-time customer interactions and transactional data, while CDPs offer a broader range of data sources and advanced analytics capabilities. Together, they enable businesses to better understand their customers, deliver personalized experiences, and optimize their marketing and sales strategies, and ultimatle drive revenue growth

  • Data Connector
  • PDPA Protect
  • Customes’ identity
  • Communication
  • Dynamic Segmentation
  • Marketing Automation
  • Analytic Dashboard

Functions

  • Omnichanel Chat Integration
  • Customer Profile 360
  • Ticket Management
  • Dynamic Segmentation
  • Marketing Automation
  • Win-Back Unsatisfied Customer (Improve Customer Retention)
  • Dynamic Report

Benefits

  • Unified customer view
  • Enhanced customer segmentation and targeting
  • Personalized marketing and customer experiences
  • Improved customer insights and analytics
  • Seamless data integration and orchestration
  • Compliance and data governance
บริการทั้งหมด

Telephony-CTI-Linkage

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